TERMS & CONDITIONS

Welcome to Classic Greek. These Terms & Conditions ("Terms") govern your access to and use of our website, https://shopclassicgreek.com, and your purchase of products and services offered through our online store.

By accessing our website, placing an order, or using our services, you agree to these Terms. Please review them carefully before making a purchase.

1. General Conditions

Classic Greek is an online retailer specializing in Greek-letter merchandise, accessories, and related products.

We reserve the right to refuse or cancel orders, restrict access to our website, or discontinue services when reasonably necessary to address suspected fraud, misuse, security concerns, or violations of these Terms, subject to applicable law.

You agree to provide accurate and current information when placing an order and to use our website only for lawful purposes.

Our online store is hosted by Shopify, which provides the e-commerce platform through which we offer our products.

2. Products and Availability

We make reasonable efforts to accurately display and describe our products, including their colors, dimensions, materials, finishes, and other characteristics.

However, slight variations may occur due to screen settings, manufacturing processes, and the nature of certain specialty merchandise.

Product availability is subject to change without notice. We reserve the right to limit quantities, discontinue products, or correct inaccuracies in product descriptions and listings.

If a product becomes unavailable after an order has been placed, we will contact the customer regarding available alternatives, fulfillment adjustments, or applicable refund options.

3. Pricing and Payments

All prices displayed on our website are listed in U.S. dollars unless otherwise indicated.

Prices, promotional offers, and product availability may change without prior notice. Changes will not retroactively affect completed purchases unless required by law or agreed upon with the customer.

Applicable taxes and shipping charges are calculated and displayed during checkout.

Payment must be successfully authorized before an order is processed.

We reserve the right to cancel orders involving pricing errors, suspected fraudulent activity, or payment authorization issues. If payment has already been collected for a canceled order, an appropriate refund will be issued.

4. Order Processing and Fulfillment

Orders are processed according to the fulfillment timelines communicated on our website, product listings, or order confirmations.

Processing times may vary depending on product availability, order volume, customization requirements, and whether an item is in stock or available for preorder.

An order confirmation acknowledges receipt of an order but does not guarantee immediate shipment.

We may contact customers if additional information is required to fulfill an order.

If no shipping timeframe is specified, orders will be shipped within the timeframe required by applicable law.

5. Preorders and Made-to-Order Products

Certain Classic Greek products may be offered for preorder or produced specifically for an individual customer or group.

Estimated production, fulfillment, and shipping dates are provided in good faith based on information available at the time of purchase.

These estimates may change due to manufacturing delays, material availability, quality-control requirements, shipping disruptions, or other circumstances.

If a material delay occurs, Classic Greek will make reasonable efforts to communicate updated fulfillment information and available customer options.

All preorder and made-to-order purchases are final sale, subject to applicable law. Classic Greek does not accept discretionary cancellations, returns, or exchanges for these products.

Estimated fulfillment dates are not guaranteed. However, if an order cannot be shipped within the originally disclosed timeframe, Classic Greek will provide any required delay notices and offer customers the opportunity to consent to a revised shipping date or cancel for a refund, as required by applicable law.

Custom or personalized products may have additional conditions disclosed before purchase.

Nothing in these Terms limits any cancellation or refund rights provided by applicable law.

6. Shipping and Delivery

Shipping options, charges, and available delivery methods are displayed during checkout.

Delivery estimates are not guaranteed unless expressly identified as guaranteed.

Once an order ships, customers may receive tracking information through the contact information provided at checkout.

Customers are responsible for providing accurate shipping information. If an address is incomplete or incorrect, additional shipping charges or delivery delays may apply.

For packages reported lost, damaged, misdelivered, or undelivered, customers should contact Classic Greek so that we can review the circumstances and available remedies.

Responsibility for shipping problems will be determined in accordance with applicable law and these Terms.

7. Final Sale, Returns & Refunds

ALL SALES ARE FINAL.

All purchases made through Classic Greek are final sale, subject to applicable law.

Due to the nature of our merchandise, we do not accept returns, exchanges, or discretionary cancellations for reasons including, but not limited to, changes of mind, incorrect product selections, or personal preferences.

Final Sale Policy

All products, including in-stock merchandise, preorders, limited-edition releases, custom products, and promotional items, are considered final sale unless otherwise required by applicable law.

Damaged, Defective, or Incorrect Merchandise

If an order arrives damaged, defective, or materially different from the product ordered, customers should contact info@shopclassicgreek.com with their order number, a description of the concern, and supporting photographs when available.

Classic Greek will review the circumstances and determine an appropriate resolution, which may include a replacement, exchange, or refund, as required by applicable law.

Preorders and Production Delays

Preorder purchases are also subject to our final sale policy. Estimated production and shipping dates may change due to manufacturing, quality control, or fulfillment circumstances.

In the event of a significant delay, product unavailability, or inability to fulfill an order, Classic Greek will communicate applicable options to the customer, including cancellation or refund rights required by law.

Order Cancellations

Once an order has been submitted, cancellation requests are not guaranteed and may be declined except where cancellation is required by applicable law.

Refund Processing

When a refund is approved or legally required, it will generally be issued to the original payment method. Processing times may vary depending on the payment provider or financial institution.

Nothing in this policy limits or waives any consumer rights or remedies provided under applicable federal or state law.

8. Product Quality and Manufacturing Variations

Classic Greek is committed to providing products that meet our stated quality standards.

Certain products may exhibit minor variations associated with manufacturing methods, materials, finishes, or production batches.

However, manufacturing variations do not excuse products that are defective, materially different from their descriptions, or otherwise fail to meet applicable legal requirements.

If a product does not meet its advertised specifications, customers may contact our customer service team to request review and resolution.

9. Custom Orders and Group Purchases

Custom products, chapter merchandise, group orders, and specialty production requests may be subject to additional terms, including minimum order quantities, design approvals, production schedules, setup fees, and payment requirements.

Any additional conditions will be communicated through the applicable product listing, quotation, invoice, or written agreement.

Customers submitting artwork, names, organizational information, or other materials for customization represent that they have the necessary rights and permissions for their intended use.

Once a custom design has been approved or production has begun, modification or cancellation options may be limited, subject to applicable law and the terms disclosed before purchase.

10. Intellectual Property

Unless otherwise indicated, the original website content, product photography, graphics, written materials, and original designs created by Classic Greek are owned by or licensed to Classic Greek.

These materials may not be reproduced, distributed, modified, or used commercially without appropriate authorization.

Third-party trademarks, organizational names, crests, insignia, and other protected intellectual property remain the property of their respective owners.

Classic Greek's authorization to manufacture or sell licensed merchandise does not transfer ownership of those intellectual property rights to customers or other parties.

Purchasing a product does not grant permission to reproduce or commercially exploit its protected designs.

11. Customer Accounts and Information

Customers are responsible for providing accurate account, billing, shipping, and contact information.

If customer accounts are available, customers are responsible for maintaining the confidentiality of their login credentials and notifying us of suspected unauthorized access.

Personal information collected through our website is handled in accordance with our Privacy Policy.

12. Customer Service Communications

Classic Greek may communicate with customers regarding purchases, order fulfillment, delivery issues, customer service requests, and other matters related to their transactions.

Communications may occur through email, telephone, or SMS, depending on the customer's preferences, applicable consent, and the nature of the inquiry.

Providing a telephone number during checkout does not, by itself, constitute consent to receive recurring automated text messages.

Marketing communications are subject to separate consent requirements where applicable.

13. SMS Messaging Terms & Conditions

Program Name: Classic Greek Customer Care SMS

Program Description

Classic Greek offers an SMS communication service for customers who have opted in to receive text messages concerning customer service inquiries, order updates, shipping notifications, and other transaction-related assistance.

Enrollment and Consent

Customers may enroll in SMS communications through a clearly disclosed opt-in method made available by Classic Greek.

By affirmatively opting in, customers authorize Classic Greek to send text messages related to the messaging program described at enrollment.

Consent to receive SMS messages is not a condition of purchasing products or services.

Message Frequency

Message frequency varies based on customer inquiries, order activity, and the nature of the requested assistance.

Message and Data Rates

Message and data rates may apply depending on the customer's wireless carrier and mobile service plan.

Opt-Out Instructions

Customers may unsubscribe from SMS communications at any time by replying STOP to a message from Classic Greek.

After opting out, customers may receive a final confirmation message. No additional messages will be sent under that subscription unless the customer subsequently provides new consent or as otherwise permitted by law.

Customer Support

For assistance with SMS communications, reply HELP or contact Classic Greek at info@shopclassicgreek.com.

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Privacy

Classic Greek does not sell or share SMS opt-in information or messaging consent with third parties or affiliates for their own marketing or promotional purposes.

Information may be processed by service providers acting on our behalf to deliver messages and operate our communications systems, subject to appropriate safeguards.

For additional information, please review our Privacy Policy at https://shopclassicgreek.com/policies/privacy-policy.

Service Availability

SMS delivery may be affected by wireless carrier restrictions, network availability, device compatibility, or other technical limitations.

Classic Greek does not guarantee uninterrupted delivery of text messages.

14. Third-Party Services and Links

Our website may contain links to third-party websites or use external services for payment processing, shipping, analytics, or other business functions.

These third parties may maintain their own terms and privacy practices.

Classic Greek is not responsible for the independent content or practices of third-party websites that we do not control.

Nothing in this section limits our responsibilities to customers under applicable law.

15. Prohibited Uses

Users may not use our website to:

• Engage in fraudulent or unlawful transactions.

• Infringe intellectual property rights.

• Attempt unauthorized access to website systems or customer information.

• Distribute malicious software or interfere with website operations.

• Submit false or misleading information intended to cause harm.

• Engage in abusive or threatening conduct toward our employees or representatives.

We may take reasonable action to address prohibited activity, including restricting access or canceling affected orders, subject to applicable law.

16. Disclaimer of Warranties

We strive to maintain accurate website information and reliable access to our online store.

However, website availability may occasionally be interrupted by maintenance, technical difficulties, or circumstances beyond our reasonable control.

Except as expressly stated and to the extent permitted by law, we do not guarantee that website access will be uninterrupted or error-free.

Nothing in these Terms disclaims warranties, consumer protections, or remedies that cannot lawfully be excluded.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Classic Greek will not be liable for indirect, incidental, special, or consequential damages arising solely from use of the website or services where such limitations are legally enforceable.

This provision does not limit liability for fraud, willful misconduct, violations of nonwaivable consumer rights, or other liability that cannot lawfully be restricted.

18. Indemnification

To the extent permitted by law, you agree to indemnify Classic Greek against third-party claims arising from your unlawful use of our website, infringement of third-party intellectual property rights through materials you provide, or intentional violation of these Terms.

This provision does not require customers to indemnify Classic Greek for its own unlawful conduct or negligence where prohibited by law.

19. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.

Any disputes will be handled in accordance with applicable law and the jurisdictional requirements governing the particular claim.

20. Changes to These Terms

Classic Greek may update these Terms periodically to reflect changes in our business operations, products, services, or applicable legal requirements.

Updated Terms will be published on our website with a revised effective date.

Changes will apply prospectively unless otherwise permitted by law and will not eliminate rights that customers have already acquired.

21. Contact Information

For questions regarding these Terms & Conditions, orders, or customer service, please contact:

Classic Greek

Website: https://shopclassicgreek.com

Email: info@shopclassicgreek.com